1. Introduction

MastarRec (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. As a recruitment agency and employment business, we provide recruitment services to clients and work-seeking individuals (“Workers”). This policy outlines how we collect, use, and process personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR).

This Privacy Policy applies to individuals using our services and explains what information we collect, why we collect it, how we use it, and how we keep it secure.

2. Who We Are

Company: MastarRec Limited
Registered Address: Queens Park Gardens, Feltham, Middlesex, TW13 4JS
ICO Registration: Yes
Data Protection Officer: Tariq Masood
Contact: info@mastarrecltd.com | +44 207 078 8114

We act as a “data controller” when collecting and processing your personal data. This means we determine how and why your data is processed.

3. What Personal Data We Collect

We collect and process various types of personal data depending on your relationship with us. This may include:

A. For Job Seekers and Candidates:

  • Full name, address, email, and telephone number
  • CV, employment history, education, and qualifications
  • Job preferences (location, role, salary)
  • References and professional certifications

B. For Workers Engaged or Previously Engaged by Us:

  • Right to work documents (e.g., passport, visa)
  • Date of birth
  • National Insurance number
  • Security clearance or background checks (if applicable)
  • Offer letters and assignment records
  • Payroll and payment details (bank account, tax info, pension data)
  • Court orders and statutory deductions
  • Records of communication with us (emails, phone calls, etc.)

We may also process data from public sources like LinkedIn or CV databases.

4. How We Collect Your Data

Your personal data may be collected:

  • Directly from you (via CVs, applications, emails, calls, or interviews)
  • Through our website or online forms
  • From third-party job boards or platforms (e.g., LinkedIn)
  • From clients or payroll/umbrella companies we work with

5. Why We Use Your Personal Data

We process your personal data for the following lawful purposes:

Contractual Necessity:

  • To provide recruitment services
  • To process placements, contracts, and job offers

Legitimate Interests:

  • Matching your skills with job opportunities
  • Keeping you updated with relevant roles and industry news

Legal Obligations:

  • Right-to-work checks
  • HMRC reporting and compliance

Consent (when required):

  • For specific communications or marketing (opt-in)

6. Sensitive Personal Data

We do not routinely process sensitive (special category) data unless required for a lawful reason such as:

  • Health data for health & safety or workplace assessments
  • Diversity data (if collected) for equal opportunity monitoring
  • Criminal background checks (if required by client or law)

Processing of this type of data is only done:

  • With your explicit consent
  • Where required by law or regulation

7. Sharing Your Data

We may share your data with:

  • Clients or potential employers
  • Umbrella companies or payroll providers
  • Background check agencies (if applicable)
  • Professional advisors (e.g., legal, accounting)
  • HMRC and regulatory bodies
  • IT and cloud service providers (for secure storage and processing)

Third parties are required to respect your data privacy and only act on our instructions.

8. International Transfers

We do not transfer your data outside the UK or EEA. If this changes, we will ensure appropriate safeguards are in place (e.g., standard contractual clauses).

9. Data Security

We take your data security seriously. Measures include:

  • Secure servers and encrypted databases
  • Access controls and user authentication
  • Regular software and security updates
  • Staff data protection training

10. Data Retention

We retain your data:

  • For as long as is necessary to provide our services
  • While you remain an active candidate or worker
  • For up to 6 years after your last contact for legal and audit purposes

You may request deletion sooner if lawful (see your rights below).

11. Your Data Protection Rights

You have the following rights:

  • Access – to request a copy of the personal data we hold about you
  • Rectification – to correct inaccurate or incomplete data
  • Erasure – to request deletion of your data (where lawful)
  • Restriction – to limit how we process your data
  • Data Portability – to transfer your data to another service provider
  • Objection – to processing based on legitimate interest or direct marketing
  • Withdraw Consent – where consent is the basis of processing

To exercise your rights, contact: Marcus Mas – info@mastarrecltd.com

We may request verification of your identity for security reasons.

12. Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) – www.ico.org.uk if you believe your data rights have been violated.

We do, however, encourage you to contact us first to resolve any concerns.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified directly to you.

MastarRec Privacy Policy, including sections for:

  • Cookie Policy
  • Website Privacy Notice
  • Data Processing Agreement summary

MastarRec – Extended Privacy Policy Addendum

14. Cookie Policy

What Are Cookies?
Cookies are small text files stored on your device by websites you visit. They help websites remember information about your visit, such as login status or preferences.

How We Use Cookies
On MastarRec’s website, we use cookies to:

  • Enhance user experience by remembering your preferences
  • Analyze website traffic and usage through tools like Google Analytics
  • Enable essential functionality such as session management and security

Types of Cookies We Use

  • Strictly Necessary Cookies: Essential for website operation (e.g., login sessions)
  • Performance Cookies: Collect anonymous data on website performance and usage
  • Functional Cookies: Remember preferences like language or region settings
  • Advertising/Targeting Cookies: Not used on our website

Your Cookie Choices
You can set your browser to block or delete cookies, but this may affect website functionality. On first visiting our site, you will be informed about cookies and can consent or adjust preferences accordingly.

For more information on managing cookies, visit www.aboutcookies.org.

15. Website Privacy Notice

When you visit www.mastarrec.com or interact with our online services, we collect certain information to provide, protect, and improve our services.

Information Collected Automatically

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website addresses
  • Clickstream data (how you navigate through the site)

This data is primarily collected through cookies and server logs and is used for analytics, security, and website performance optimization.

Use of Contact Forms or Newsletter Sign-Ups
If you submit personal information via contact forms or sign up for newsletters:

  • We collect the data you provide (name, email, phone number, message)
  • We use this data to respond to your inquiry or send you relevant communications
  • We will not share your data with third parties without your consent, except as required by law

Security
We use appropriate security measures to protect your information during transmission and storage.

16. Data Processing Agreement (Summary)

As part of our service provision, MastarRec may act as a Data Processor on behalf of our clients when processing candidate or worker personal data, and as a Data Controller for our own recruitment and administrative purposes.

Key Commitments:

  • We will process personal data only on documented instructions from our clients (Data Controllers).
  • We implement appropriate technical and organizational measures to safeguard data confidentiality, integrity, and availability.
  • We ensure our staff, and any sub-processors comply with data protection obligations.
  • We assist clients in fulfilling data subject rights and data breach notifications where applicable.
  • We do not transfer personal data outside the UK or EEA without proper safeguards.
  • On termination of services, we will return or securely delete personal data as instructed by clients.

For full details, a formal Data Processing Agreement (DPA) can be provided upon request.

MastarRec is committed to protecting your personal data and using it responsibly and lawfully in line with this Privacy Policy.

For questions, contact our Data Protection Officer: Marcus Mas at info@mastarrecltd.com

Privacy Policy – MastarRec

Effective Date: [15th Aug 2025]

1. About This Policy

At MastarRec, we act as an employment business, helping individuals find work with our clients and placing workers we have engaged (“Workers”) into relevant roles.

This Privacy Policy explains how we collect, use, and protect your personal data in relation to our recruitment services. Please read this policy alongside any other notices we may provide when collecting or processing your data.

MastarRec is a “data controller.” This means we determine how your personal data is used and for what purposes.

2. Who We Are

MastarRec Limited
Registered Address: Queens Park Gardens, Greater London, TW134JS
Data Protection Officer: Tariq Masood
Contact: info@mastarrecltd.com | +44 (0)207 078 8114

3. What Personal Data We Collect

“Personal data” refers to any information that can identify you.

We may collect the following categories:

A. For Role Matching and Recruitment:

  • Name, address, email, phone number
  • CV and employment history
  • Job preferences (e.g., salary, location, role type)
  • Qualifications, certifications, and other work-related info

B. For Engagement and Placement:

  • Passport, visa, or right-to-work documentation
  • Date of birth, National Insurance number
  • Criminal record/security clearance results
  • References and offer/placement history
  • Payroll and financial information (e.g., tax, pensions, deductions)
  • Records of communication (emails, calls)

4. How We Collect Your Data

We collect your data through:

  • Direct interactions (CVs, registration forms, emails, phone calls, meetings)
  • Third-party platforms (e.g., job boards, LinkedIn)
  • Clients and payroll service providers

5. How We Use Your Data

We process your data only when lawful and necessary, such as:

  • To perform or prepare to enter a contract
  • To meet legal obligations
  • For our legitimate business interests, provided your rights aren’t overridden

Use Cases Include:

(A) For job matching and placements:

  • Identifying suitable roles
  • Sharing your profile with clients
  • Managing the placement process
  • Keeping you updated on new opportunities

(B) For engaged Workers:

  • Verifying right to work
  • Conducting security checks (if required)
  • Managing payroll and contracts
  • Handling health, safety, and compliance matters

If we need to use your data for a purpose not listed here, we will inform you before doing so.

6. Sensitive Personal Data

We don’t routinely collect special categories of data (e.g., health, ethnicity, political views). If required and legally justified, we’ll seek your explicit consent or rely on other lawful bases (e.g., legal obligations, public interest).

7. If You Fail to Provide Data

If you don’t provide required data, we may not be able to proceed with certain services, including job placements or payroll.

8. Who We Share Your Data With

We may share your data with:

  • Clients/hiring organisations
  • Payroll providers and IT support services
  • Legal, banking, or insurance advisors
  • HMRC and other regulatory bodies
  • Third parties involved in a business transfer or merger

We require all third parties to protect your data and process it lawfully.

9. International Data Transfers

We do not transfer your personal data outside the UK or EEA.

10. Data Security

We have appropriate technical and organisational measures in place to prevent your personal data from being lost, misused, or accessed without authorisation.

11. Data Retention

We retain personal data only as long as necessary to fulfil recruitment and legal obligations. If you’re no longer active with us, we will securely dispose of your data after a reasonable period unless legally required to retain it.

12. Your Rights

You have the right to:

  • Access the personal data we hold on to you
  • Request correction or deletion
  • Restrict or object to processing
  • Request data transfer to you or a third party
  • Withdraw consent (if consent was the basis for processing)
  • Lodge a complaint with the ICO (www.ico.org.uk)

To exercise your rights, contact Marcus Mas at info@mastarrecltd.com or +44 (0) 207 078 8114. We may need to verify your identity before responding.

13. Keeping Your Information Up to Date

Please keep us informed of any changes to your personal data to ensure accuracy and compliance.

14. Policy Updates

We may update this policy at any time. Any substantial changes will be communicated to you directly or made available on request.

MastarRec is registered with the Information Commissioner’s Office (ICO).

Privacy Policy

About this Privacy Policy

We are an employment business which seeks to find individuals work with our hirer clients and provides the services of workers we have engaged (Workers) to the hirer.

This privacy policy is designed to give you, the Worker, information as to how we will obtain and process personal data relating to you in connection with the services we provide to you. It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you.

We will process your personal data as a “data controller”. This means that we have responsibility (on our own or acting jointly with another party) for deciding how we hold and use personal data relating to you.

Who we are and how to contact us

MastarRec and has its registered address at Queens Park Gardens, Greater London, TW134JS

Our Data Protection Officer is Marcus Mas can be contacted via info@mastarrecltd.com

The data we collect and process about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

(A) Information collected and processed for finding you a suitable role is as follows:

  • Your name
  • Your address
  • Your email address
  • Your telephone number
  • CV/work history
  • Job preferences including role, geographical areas and salary
  • Any other work-related information you provide, for example, education or training certificates

(B) Information in respect to individuals that have worked for us previously or may work for us is as follows:

  • Passport
  • In some cases, permits and visas
  • DOB
  • National insurance number
  • Full details of job offers and placements
  • Outcome of criminal record checks and security clearance for certain roles
  • References
  • Financial information (including but not limited to payroll details and terms, HMRC data, pension scheme details, court orders and statutory payments)
  • A log of our communications with you by email and telephone

How we collect personal data

We may obtain your personal data directly from you (e.g. in a Curriculum Vitae, application or registration form, via our website, or in correspondence, a meeting or telephone call), a hirer, the third party company we engage to provide payroll and administration services on our behalf, or online jobsites, LinkedIn.

How and why we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where it is necessary to comply with a legal or regulatory obligation that we are subject to.

We have set out in the table below a description of the ways we may use your personal data, and the legal bases we rely on to do so.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground applies.

The information under A above may be used as follows:

  • To match your skill sets with job vacancies to assist in finding you the positions that most suit you
  • To put forward your details to our clients and prospective employers for you to be considered for vacancies
  • To place you with our clients and prospective employers
  • To keep you informed of available opportunities as they arise
  • To keep you informed of the services offered by us

The information under B above may be used as follows:

  • To establish that you have the right to work
  • To undertake relevant security and criminal record checks as required by our clients and prospective employers and as permitted by law
  • To deal with any medical and health and safety issues relating to certain positions
  • To put in place contractual arrangements and documentation once a role has been secured
  • To pay you if placed

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Sensitive personal data

We do not intend to collect any “special categories of personal data” (such as information which reveals your political, religious or philosophical beliefs, sexual orientation, race or ethnic origin or information relating to your health). However, to the extent that you do provide us with any special categories of data, we will only use that data for the purposes of our relationship with you and providing our recruitment services to you. This may be for one or more of the following reasons:

  • with your explicit consent (in limited circumstances);
  • where we need to carry out our legal obligations or exercise rights in connection with employment;
  • where the processing is necessary for the purposes of preventive or occupational medicine or for assessing your working capacity;
  • where it is needed in the public interest, such as for equal opportunities monitoring or in relation to our occupational pension scheme.

If you fail to provide personal data

Where we need to collect personal data by law or in order to perform a contract to which you are a party, and you fail to provide that data when requested, we may not be able to perform the contract. In this case, we may have to cancel the contract, but we will notify you if this is the case at the time.

Disclosures of your personal data

We may share personal data with hirers or other third parties in connection with the provision of our recruitment services.

We may also disclose personal data to:

  • third party service providers who process data on our behalf, such as:
    • outsourced payroll services;
    • IT support
  • professional advisers including lawyers, bankers, auditors and insurers for the purpose of
  • providing consultancy, banking, legal, insurance and accounting services to us;
  • HM Revenue & Customs, regulators and other authorities who require reporting of processing activities in certain circumstances;
  • third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all our data processors to respect the security of your personal data and to treat it in accordance with the law. We do not allow our data processors to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International transfers

We do not transfer your personal data outside the European Economic Area (EEA).

Data security

We have put in place security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it (or as long as a candidate is interested in positions we might find advantageous for them), including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your rights in respect of your personal data

You have certain rights in respect of the personal data that we process about you (where we determine the purpose and means for which that personal data shall be processed):

  • the right to request access to the personal data that we hold about you and how we process it;
  • you may have the right in accordance with applicable data protection law to have personal data we hold about you rectified or restricted;
  • you may, in some circumstances, have the right to have personal data we hold about you deleted (although note that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request);
  • in some circumstances, you may have the right to receive or ask for your personal data to be transferred to a third party;
  • you have the right to object to how we process your personal data where that processing is based upon legitimate interests and there are no compelling grounds for the continued processing of that data;
  • where we are processing personal data relating to you on the basis that we have your consent to do so, you may withdraw your consent at any time (this will not affect the lawfulness of any processing carried out before you withdraw your consent). If you withdraw your consent, we may not be able to provide certain products or services to you.

If you wish to exercise any of the rights set out above in respect of your personal data, please contact us at info@mastarrecltd.com

We may ask you to verify your identity if you make a request to us to exercise any of the rights set out above. We may also contact you to ask you for further information in relation to your request to speed up our response. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Changes to this privacy policy

We reserve the right to update this privacy policy at any time, and we will provide you with a new privacy policy when we make any substantial changes. We may also notify you in other ways from time to time about the processing of your personal data.

MastarRec are registered with the ICO – Information Commissioner’s Office